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West Virginia
Administrative Services
Organization

About Our Program

For more than two decades, Acentra Health (formerly Kepro) has led the way as the West Virginia Administrative Services Organization (WV ASO), providing comprehensive healthcare management services for the WV Department of Human Services (DoHS) and its predecessor, the Department of Health and Human Resources. Acentra Health provides administrative, clinical, consultative, utilization management, and prior authorization services to the DoHS Bureau for Medical Services (BMS), Bureau for Social Services (BSS), and Bureau for Behavioral Health (BBH).  Since 2000, this partnership has resulted in a more effective and efficient system of care and improved outcomes for members.

As the WV ASO, Acentra Health also assists in the development and management of the state’s high quality, accountable, public sector healthcare system for an array of programs that include behavioral health, medical, socially necessary, nursing home pre-admission screening, Aged & Disabled Waiver, Intellectual/Developmental Disability (I/DD) Waiver, Traumatic Brain Injury (TBI) Waiver, Children with Serious Emotional Disorder (CSED) Waiver, Health Homes, school-based health, and transportation services.

Acentra Health is dedicated to modernizing the healthcare experience and accelerating better health outcomes with our innovative technology solutions and services. Together with our DoHS partners, we work toward demonstrating our shared values and collective dedication to excellence, collaboration, innovation, respect, and passion for problem solving with the solutions and services we offer.

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Contact Us

1007 Bullitt Street, Suite 200 Charleston, WV 25301

P: (304) 343-9663
Toll Free: (800) 461-0655
F: (866) 473-2354

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