Socially Necessary Services
The Bureau for Social Services (BSS) of the West Virginia Department of Human Services (WV DoHS), Aetna Better Health of WV, and Acentra Health coordinate a system to authorize services in child welfare cases called the Socially Necessary Services Program.
Socially necessary services improve relationships and social functioning, with the goal of preserving the individual's tenure in the community or the integrity of the family or social system. Socially necessary services are interventions designed to maintain or establish safety, permanency, and well-being for the BSS populations of focus, including child protective and youth services.
Socially Necessary Services - Provider Enrollment Registration
Providers must be enrolled with the Bureau for Social Services(BSS) to provide socially necessary services and those out-of-state providers with contracts with BSS are required to submit data to Acentra Health to receive prior authorization for services. Before providers can submit data via the Atrezzo website, providers must register with Acentra Health. To register, contact WV_BH_SNS@acentra.com or call Acentra Health at 304.343.9663. or Toll Free 800-461-9371
Upcoming Training Opportunities
Acentra Health is hosting a virtual, one-hour informational session for kinship, foster, and adoptive families about “Expense Reimbursement, Transportation, and Related Supports” on November 19, at 10 a.m., and repeated on November 20, at 6 p.m. Representatives from Aetna and Modivcare will also share resources during the session.
There is no cost to attend, but pre-registration is required:
- Adult Life Skills
- Agency Transportation
- Agency Transportation One
- Agency Transportation Two
- Agency Transportation Three
- Away from Supervision Support
- Case Management
- Chafee - Agency Transportation
- Chafee - Transitional Living Program
- Chafee - Transitional Living Program Phase 2: Part One
- Chafee - Transitional Living Program Phase 2: Part Two
- Connection Visit
- Family Crisis Response
- Home Study - In-state
- Homemaker Services
- Individual Review
- Individualized Parenting
- Intervention - Travel Time
- MDT Attendance
- Needs Assessment - Service Plan
- Private Transportation
- Private Transportation - Part One
- Private Transportation - Part Two
- Private Transportation - Part Three
- Public Transportation
- Public Transportation - Part Two
- Public Transportation - Part Three
- Respite
- Respite Crisis
- Respite Daily
- Respite Emergency
- Respite Situational or Behavioral
- Safety Services
- Supervised Visitation - Part One
- Supervised Visitation - Part Two
- Supervision
- Transportation Time
- Tutoring
WV SNS Provider Portal Registration Training FINAL 4.2.2024
Creating a New UM Case FINAL 4.5.2024
How to Complete a Saved Request - Quick Reference Guide FINAL 1.9.2024
How to Add Additional Clinical Documentation - Quick Reference Guide FINAL 1.9.2024
How to View the Case Summary - Quick Reference Guide FINAL 1.9.2024
How to View a Determination Letter - Quick Reference Guide FINAL 1.9.2024