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WV ASO

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WV ASO Program Contacts

Aged and Disabled Contact Information

Phone: 844.723.7811
Fax: 866.212.5053
General Email: WVADWaiver@acentra.com
Additional Information for PAS: ADWDocumentation@acentra.com

I/DD Waiver Department Contacts

Toll-Free: 866.385.8920
Phone: 304.380.0617
Fax: 866.521.6882
General Email: WVIDDWaiver@acentra.com

Nursing Facility Contacts

Phone: 844.723.7811
Fax: 866.12.5053
General Email: WVPAS@acentra.com

Personal Care Department Contacts

Phone: 844.723.7811
Fax: 866.212.5053
General Email: WVPersonalCare@acentra.com

Socially Necessary Services Contacts

Phone: 800.461.9371
Fax: 866.473.2354
Behavioral Health / Socially Necessary Services Email: wv_bh_sns@acentra.com
Special Evaluations Email: wvspecialeval@acentra.com

TBI Waiver Department Contacts

Phone: 866.385.8920
Fax: 866.607.9903
General Email: WVTBIWaiver@acentra.com

Medical Department Contacts

Toll-Free: 800.346-8272
Phone: 304-343-9663
Fax: 866.209-9632
General Email: WVmedicalservices@acentra.com

WVCSED Waiver Department Contacts

Toll-Free: 844-304-7107
Phone: 304-343-9663

Fax: 866-473-2354
General Email: wvcsedw@acentra.com

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Contact Us

1007 Bullitt Street, Suite 200 Charleston, WV 25301

P: (304) 343-9663
Toll Free: (800) 461-0655
F: (866) 473-2354

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