Traumatic Brain Injury Waiver

Atrezzo for Traumatic Brain
Injury (TBI) Waiver 

Beginning May 3, 2021, TBI Waiver Case Management Providers will utilize Atrezzo Next Generation (ANG) to submit Member’s Service Request.  In addition, TBI Waiver Providers and/or PALCO who are assigned to an applicant/ member will be able to access and review applicant/member’s case records including the completed Pre-Admission Screening (PAS), the applicable Rancho scale used to determine initial and reevaluation medical eligibility; medical eligibility determination letters; and Selection and Service Delivery Model (SDM), to name a few. Assigned TBI Waiver Providers and/or PALCO will have the capacity to review and download attached documents and letters from the Member’s Case records for their files.

Consumer Education Goals

Acentra Health staff is available for training and technical assistance and to receive complaints about TBI Waiver service provision.

• Empowering persons receiving services with information about their rights and responsibilities in communicating with providers and a utilization management contractor
• Informing people of their rights and responsibilities within the TBI Waiver program
• Informing people of their role/choice in accessing services through Waiver versus an institution, choice in service delivery model, and service providers
• Serving as a resource to assist consumers, families, providers and stakeholders with information about alternative resources, advocacy, transitional living homes, food pantries and more.